Charm + Air Reviews
Air Reviews (Avada) submissions become loyalty points.
How it works
What you can do.
Connect Air Reviews and Charm awards points the moment a customer submits a review — no export, no manual awarding, matched to the right Shopify customer automatically.
- ✓Auto-award points on verified Air Reviews submission
- ✓Set separate point values for photo/video reviews vs. text-only
- ✓Anti-abuse: one rewarded review per order, cooldown configurable
- ✓Email-match to the Shopify customer, guest reviewers included
Under the hood
What the data looks like.
Air Reviews sends webhook -> Charm:
{
event: "review.created",
source: "air-reviews",
customer_email: "person@example.com",
product_id: 12345,
rating: 5,
has_media: true
}
Charm awards:
base_review_points + media_bonus_pointsSetup
Five-minute setup.
- 1Open Charm → Settings → Integrations → Air Reviews
- 2Click "Connect Air Reviews" — Charm registers the webhook automatically
- 3Set points per review type (e.g. 50 base, +30 for photo or video)
- 4Optional: limit to one rewarded review per order
FAQ
Common questions.
Do I need to configure anything on Air Reviews' side?
No. Charm registers and maintains the webhook via the Air Reviews (Avada) API — you only set point values in Charm.
Does this work for guest reviewers?
Yes — Charm matches the reviewer's email to the Shopify customer, so a guest reviewer who later creates an account still gets credited.