Refunds end a one-time membership

A refunded membership no longer keeps running.

Full refund or cancelled order. When you refund the whole order or every unit of the membership, or cancel the order, the membership ends right away and its perks switch off. A partial refund keeps it running.

Later terms move up. If the customer had already bought the next term, it starts right away and keeps its full length, so no refunded days are left over.

Withdraw by hand. Open the customer in Charm and click Withdraw membership under Paid memberships. This ends the membership but doesn't return any money, so make the refund in Shopify.

Refunded memberships no longer count in membership revenue.

See the guide.