Your members keep their perks when AI agents shop

A growing share of orders is placed by an AI agent on the shopper's behalf. The agent never sees your theme or the Charm widget, so what a member keeps depends on how each perk is delivered.

VIP perks apply on their own. Charm's tier and membership discounts, member pricing on products and collections, and free shipping run as an automatic Shopify discount tied to the customer. When ChatGPT, Gemini, Copilot or the Shop app checks out for a signed-in member, the perks apply exactly as in your store, and points for the order follow as always.

In every currency. Fixed tier discounts and order minimums follow the currency of the checkout, so a 10 EUR member discount is worth the same in a CZK or USD checkout, whether a person or an agent pays.

Ready for agents to read your program. Charm speaks the loyalty extension of the Universal Commerce Protocol, the standard Google and Shopify use for AI shopping: the member's tier, its benefits and the points a cart will earn, in the exact shape agents expect.

What agents can and can't do with codes, members-only products and referral links is explained in the AI agents guide.