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Sep 23, 2026

FeaturesIntegrations

Loox reviews through Loox's own webhook

Loox now has its own API and webhooks, and Charm speaks both.

Pick how Loox sends reviews. The Loox card in Settings → Integrations asks one question: Loox webhook, recommended on Loox's Convert and Unlimited plans, or Shopify Flow for any other plan. Below it you see only the steps and fields for the way you picked.

What the webhook adds:

  • Points when Loox publishes a review, not when it's written, so a review you never approve never earns.
  • Loox's own verified mark drives Only reward verified purchases.
  • A photo or video added later still earns the photo/video bonus.
  • Every review earns once, keyed by Loox's review ID, and every webhook is checked against the validation key you set in Loox.

Setting it up takes one endpoint in Loox (Settings → API keys) and the same validation key saved in Charm. The full walkthrough is in the Loox guide.