Bring your members' points history from Smile.io

A member who asks "where did my points come from?" should get an answer on day one in Charm, not a single line that says opening balance.

Full history from Smile. Under Settings → Data migration → Smile.io, upload Smile's Points transactions export after the customers file. Charm recognizes the file, shows a preview and adds each member's earns, redemptions, refunds, cancellations and expiries to their history, with the original dates and order numbers.

Safe to upload again. Uploading an overlapping or longer export adds only the rows that are new. The history is for display: balances still come from the customers file.

The free migration offer reaches more stores. If you opened Data migration before launching your program, the free migration offer now shows on your home page too, even if you skipped onboarding.

See the migration guide.