Gifts go straight to the cart

A free-product reward used to end with a code and a Copy button. The customer still had to find the product, add it and type the code at checkout. Now the gift finds its own way to the cart.

Redeem, and it's in the cart. When a customer spends points on a free product in the widget, on your loyalty page or in the cart, the product goes straight into their cart with the reward applied. A product with several variants opens a short picker first. A gift that covers a whole collection still takes the customer to the collection to choose. The code is issued either way and stays on their rewards as a backup.

Every gift code knows where its gift is. Gift codes from tiers, birthdays and points redemptions now carry a Choose a gift link in the widget, on the loyalty page and in the account Loyalty Hub. It opens the product or collection with the code already attached to the cart, so there is nothing to type. The link follows a renamed product or collection and disappears if you delete it. A percentage-off code for items from a collection gets Shop now instead.

Gift pickers show what the gift is worth. Where a customer chooses between gifts, each option shows its normal price struck through beside "Free", and Add to cart when there is one variant in stock. Otherwise it offers Shop now, so the customer picks a size or color on the product page.

A free product is one product. Every gift covers one item, whether it comes from points, a birthday, a referral, a punch card or a tier. With several eligible items in the cart, the most expensive one is the gift.

See when a gift points at nothing. Delete a product or collection that a reward, a birthday gift or a tier gift relies on, and the program page lists what's missing and where it's used, before the next customer earns a gift that can't be issued.