Every loyalty program raises the same questions — how do I earn, how do tiers work, can I stack this with other discounts? Charm now answers them for you.

The FAQ is generated from your actual configuration: your points name, how your tiers qualify (points, spend, or orders), what referrers and their friends get, and whether loyalty discounts combine with other offers. Change the program and the answers update with it — no stale copy to chase.

It shows up in the account hub, the storefront widget, and the new landing page, in all 29 languages.

You stay in control: a drag-to-reorder editor lets you mix the auto-generated questions with your own custom ones, hide any you don't want, and put them in whatever order reads best.