Comparison
A Charm alternative to Rivo.
Rivo positions as a Plus-leaning retention platform and charges accordingly once you grow. Charm matches the native depth, includes memberships in every plan, and never taxes you per order.
Rivo
- Free
- 200 orders/mo
- Paid
- $49 / $199 / $499+
Scale tier ~$199 at 2,500 orders; memberships & dev toolkit gate higher (as of May 2026).
Charm
- Free
- 250 orders/mo — every feature
- Paid
- $15 / $49 / $79 by order band
Same 2,500-order band as Rivo Scale — at $49, not $199.
Where Charm differs
What you trade up by choosing Charm.
- Rivo charges ~$199 for 2,500 orders; Charm Growth is $49 for the same band
- Paid memberships included on every plan — no separate upsell tier
- No per-order fee, and native customer-account surfaces from day one
FAQ
Common questions.
Is Charm a Rivo alternative for Shopify Plus stores?
Yes. Rivo Scale's 2,500-order cap fits inside Charm Growth's 5,000 band at a quarter of the price, with memberships and POS included rather than gated. For multi-store, headless, and SLA needs, our Shopify Plus concierge covers Plus brands.
Ready to compare yourself?
Install Charm free and see for yourself.
The full feature set, free up to 250 orders/month. Migration from Rivo built in — with dedicated assistance on every plan.